Tech-Based Learning Solutions

We believe that everyone should have access to what they need to know to be able to perform their job in an outstanding way. Because of our belief, we have decided to partner with DONE! Your company’s own learning academy.


DONE! is a fully customizable learning academy that is made according to your company’s needs.

Your team will learn about your company, discover your philosophy, your ‘why?’ your way of doing business, as well as learning about their work and your products.

All of this from the comfort of their favorite online device.

Learning is measurable and every team member gets certified by you.

What more could you ask for?

Meet The Business Leader

Founder and CEO – Robert Mikaelian

  • Robert has been involved in all aspects of the Hospitality industry for over 19 years specializing in Human Resources Strategies and Manpower optimization.
  • Robert’s main area of focus at M-Optimizer is that of manpower optimization for the hospitality sector, as an advisory counsel for upcoming projects or the restructuring of operating businesses and sourcing the right talent for every position.
  • Robert has worked in International Hospitality Operators around the globe, and has taken on a new role as a specialist consultant.
  • On his spare time Robert, can be found kitesurfing or enjoying another form of adventure.


Chief Recruitment Officer – Silvia Savoldi

  • Silvia has followed a career in Human Resources and Recruitment across the Gulf region for over six years with highlights of opening two five star hotels and recruiting over 2500 team members from across the globe.
  • Specialising in all aspects of hospitality sector recruitment. Advising, consulting and coaching clients on recruitment strategies and review selection techniques of short listed candidates. 
  • Providing sound advice to clients on manpower benchmarks for remuneration, benefits structures and selection.
  • Silvia is a master of selecting the right candidate for the right roles.


The best way to integrate DONE! is to get all your key people engaged in the concept of having your own learning academy. Our 2 day motivational “Welcome to Your Digital Academy!” program inspires your team to engage in the process.

We complement the on-boarding phase and creation of content with our Management Development Program and with our "Digital Train the Trainer" course. These are highly effective proven methods of making sure that your learning academy is set up and ready to go.

Time from signature to completion is typically 25 working days.

Contact Robert

Robert Mikaelian
Founder and CEO @ M-OPTIMIZER

One Business Centre, Media One
Media City, Dubai - UAE
PO Box 282378
Mob : + 971 56 22 502 44
E-mail :

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